Academic Background: Digital Media Design and Management, Post-doctoral Certificate, 1998, San Diego State University; Management and Administration, specializing in Multimedia and Distance Education, Ph.D., 1995, Walden University, Minneapolis, MN; Human Services Management, specializing in Human Factors Engineering, M.Ed., 1984, Boston University; Radio and Television, minor in Theater, B.S., 1979, Southern Illinois University, Carbondale, IL.